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If you have any questions or need help with your account, please contact us to assist you.


Sales Questions
To place an order or ask questions about a product advertised on our site, please call our Sales Department at 1-866-577-0664


Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)


Saturday to Sunday
9:00AM to 6:00PM Eastern Time (ET)


Customer Service
To check the status of your shipment or discuss an order that has already been placed, please contact our Customer Care Department at 1-866-577-0664


Monday to Friday
9:00AM to 9:00PM Eastern Time (ET)


Saturday to Sunday

Customer Testimonials

At CPO, we pride ourselves on 100% customer satisfaction. Our customer service representatives are knowledgable, friendly, and willing to go the extra mile to ensure that our customers are satisfied. Our #1 goal at CPO is for you to become a repeat customer. But don't just take our word - read what our customers are saying!
"Almost instant service, product arrived in excellent condition (reconditioned unit is as good as new) a day earlier than promised. Excellent packing, paperwork, including original instructions. A+ rating. Will turn to CPO again with any similar needs." - Paul D.


I absolutely love my mower. It's ease in starting is right on the money. I will never buy any other push mower again unless it's a black and Decker. Wish your company made riding mowers. CPO was a great company to do business with and will check out their inventory for future purchases. Thanks a million.—Deborah H.

CPO BLACK & DECKER will be first choice for B&D products. Received mower just 4 days after placing order and product was ready to go right out of the box - no assembly just plugged in and began mowing. Machine VERY easy to use, clean and store. Ah Luv this site!—Anita B.

It was easy.—Bill M.

I purchased the reconditioned cordless electric mower CMM1200R. Excellent savings over brand new with same warranty as new mower. Free shipping makes it an even better bargain. It shipped the next business day after I ordered it and I received it the following day. I will definitely buy from CPO Black and Decker again.—Gary C.

Fast delivery, and product was as advertised. Great job.—Bill M.

Happy as can be. AAAAAAAAAAAAA transaction!!!!!—Don H.

Good product, good price and very fast delivery. What's not to like?—David W.

The whole process was excellent. The site was easy to navigate,selection was good, Price was fair, delivery was fast and merchandise was great.—William C.

Great price..Great delivery I will buy more products from them.—Chester W.

The item was packed the best way i've ever seen,and i've ordered alot of things from other companies. I had no problem ordering the item. The price was so reasonable i ordered two. I wrote the site in my address book,so in the future i could place an order for other items. I was very pleased with the way CPO handled my order. I plan on doing business with them in the future.—Pat M.

VERY fast shipping, awesome products, what more can you ask? I bought the 18V Firestorm products because I had some, bought TWO more sets!!!—Leland W.

Ordered rechargeable hedge trimmer, 18 volt. It is lightweight, easy to use. All needed info contained on company web page. My second time ordering and am very pleased.—Marie C. 0

It was easy to find what I needed. Ordering was simple, and delivery was right on time.—Nancy J.

Can't beat the price, I tried.—Aslan K.

I am very pleased with my weed wacker and CPO as a merchant.—Cynthia B.

I called for help with return and replacement. They were wonderful. Made everything so easy. I will definately recommend them to everyone I know.”—Joanne S.

Merchant was absolutely GREAT! Easy to use and great contact so I could track order.”—Robert L.

Product is great, worth the money.”—Thomas M.

This was my second purchase from CPO. I could not be more pleased with the price, the quality or the speed of delivery.”—Charles B.

Excellent transaction - as smooth as possible and great product at a great price!”—Nancy P.

Very satisfied with the product and the speed of shipping.”—William S.

I was completely satisfied with the price of my order, the shipping was quick and my order arrived in excellent condition. I have no complaints with my experience with this vendor.”—Thomas W.

Great product, very fast shipping. A great company to deal with.”—Tommy M.

I was pleasantly surprised at the prices, and selection. The shipping was cheap, and fast.”—Paul D.

Had no problems with the order. The web site was easy to surf through and product descriptions were good. Ordering was easy and the items arrive in a timely manner. No complaints.”—Mark S.

A no nonsense site... Easy to navigate, easy to select whatever items you want, and once ready to check out, very straightforward...Very satisfied with this purchase and with CPO. ”—Gregory T.

“I just wanted to take a moment and salute you for being a TOP of the line store. My online shopping experience was flawless from start to finish. Your shipping time was amazingly fast and I would like to commend your Customer Service Dept. for being courteous, knowledgeable and super to deal with!! I will not hesitate to recommend your website to everyone I know!!” —Robbin P.